Important information about pre-orders in our online shop

Welcome to our online shop, the ideal place for your pre-orders! Our website offers you a seamless and user-friendly pre-order system, specifically designed to help you access the latest and most popular products.

*Please note that during the holidays our processing and delivery times may be longer than usual. Due to the increased order volume and the holiday planning of our logistics partners, delays may occur. We work hard to process and ship your orders as quickly as possible. We thank you for your understanding and patience. Happy holidays and happy shopping!

Here you will find important information about pre-orders in our online shop:

1. Pre-order process: Select your desired items and add them to the shopping cart. When you complete your order, the status will be shown as 'Pre-Order'.

2. Payment: Payment for pre-orders is made in advance. This secures your reservation for the desired product.

3. Delivery times: Estimated delivery times for pre-orders are provided on the product page. Please note that these times are estimates and may change due to production or delivery processes.

4. Status Updates: We will keep you updated on the status of your pre-order. Receive email notifications of important developments, including shipping confirmation.

5. Cancellations: Pre-orders can be canceled up to a certain point before the scheduled shipping date.

6. Customer service: If you have any questions or concerns about your pre-order, our customer service will be happy to help you.

We thank you for your pre-order and the trust you have placed in us. We are committed to providing you with the best products and services.