PLEASE READ CAREFULLY

• For pre-orders - it is estimated to take 10-30 days to order and some popular items need to be backordered and take more than 3 weeks. We will ship all goods at once. If you would like separate shipping, please email us.

• We do not accept rush orders, so please order if you can wait patiently.

• ALL PRE-ORDERS ARE NON-EXCHANGEABLE AND NON-REFUNDABLE.

• If you receive an incorrect item, please inform us within 7 days of receiving the package.

There is a possibility that your order may become unavailable during the pre-order period (7-30 days after purchase) and you will receive a refund notification as soon as we know the item is no longer available.

If you have any questions, please contact us at service@cozykidz.ch

We thank you